Frequently Asked Questions
What is moissanite?
Moissanite is a gemstone made of silicon carbide that closely resembles diamonds in appearance and durability. It is known for its brilliance and affordability.
How does moissanite compare to diamonds?
Moissanite is nearly as hard as diamonds, ranking 9.25 on the Mohs scale compared to diamond’s 10. It is more affordable and has a greater refractive index, meaning it sparkles more than diamonds.
Is moissanite a natural gemstone?
Moissanite is a naturally occurring mineral, but the moissanite used in jewelry is typically lab-grown because natural moissanite is extremely rare.
How do I care for my moissanite jewelry?
Moissanite is durable but should be cleaned regularly with warm water, mild soap, and a soft cloth. Avoid exposing it to harsh chemicals or high temperatures.
Can moissanite scratch or chip?
While moissanite is highly resistant to scratches and chips, it’s not indestructible. Handle it with care, especially when engaging in activities that may cause impact.
Do you offer custom jewelry designs?
Yes, we offer custom design services to help bring your dream jewelry to life. Contact us for more details on the process.
What is your return policy?
We offer a return policy on unworn items. Custom or engraved pieces may not be eligible for returns. Please review our return policy for full details.
How long does shipping take?
Shipping times vary depending on your location. Standard orders typically arrive within 4-14 days, while custom orders may take longer. International shipping times and fees will also vary.
Do you offer international shipping?
Yes, we offer free worldwide Shipping! delivery times vary by location.
How do I determine my ring size?
We recommend visiting a local jeweler for the most accurate measurement. Alternatively, you can use our online ring size guide.
Can moissanite jewelry be resized?
Yes, moissanite rings can be resized. Contact us for resizing services if necessary.
Is moissanite ethically sourced?
Moissanite is lab-grown, making it an ethical and environmentally friendly choice compared to mined diamonds.
What makes moissanite an eco-friendly option?
Moissanite is produced in labs, avoiding the environmental impact associated with traditional mining processes.
Do you offer a warranty on your moissanite jewelry?
Yes, all of our moissanite jewelry comes with a warranty covering manufacturing defects.
Are your moissanite stones certified?
Yes, all of our moissanite stones come with a certification that guarantees their authenticity and quality.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. For more information, check out our payment options at checkout.
Do you offer financing options?
Yes, we offer flexible financing options to help you purchase your dream jewelry. Learn more about our financing plans on the checkout page.